Let’s have a conversation about how we can make your life easier. Fill in the form below, give us a call, schedule a meeting, or send an email or WhatsApp – whatever suits you best.
Get in touch and we’ll arrange an initial conversation—no pressure, just a relaxed chat about what you need and how I can help
If we’re a good fit, we’ll agree on the best organiser support service for you. Then we’ll have a proper onboarding session where I learn everything about how you work, your preferences, priorities, and what needs our organising services first. It may be possible to start you the same day!
What is your turnaround time for tasks?
+
For standard daily tasks, we aim for a 24 hour turnaround (Monday–Friday). For larger projects or complex research, we will agree on a specific deadline beforehand. If you have an urgent request, simply flag it as “High Priority,” and we will do our best to accommodate it.t.
Do I need to be in the same timezone?
+
Not at all. I work with clients globally. We will establish clear communication channels and overlapping hours if realtime collaboration is needed. Otherwise, the time difference can often be an advantage. You can assign tasks at the end of your day and wake up to them completed.
Where are you based?
+
We are based in the London UK (GMT timezone), but I work remotely with clients across the US, Europe, and Australia. All our meetings can be held virtually via Zoom or Google Meet.
What are your working hours?
+
Our standard support hours are Monday to Friday, 9:00 AM – 6:00 PM. But that’s not to say we aren’t flexible if you need support outside these hours for specific situations or ongoing requirements, we can discuss and pre-arrange what works best for your needs.
How quickly do you respond to emails?
+
We respond to all messages within 2 hours during business days. If you contact us over the weekend, I will get back to you first thing Monday morning.
What tools and software do you use?
+
We work with most major business suites including Google Workspace, Microsoft 365, Notion, Slack, Trello, Asana, and Xero/QuickBooks. If you use proprietary software specific to your industry, We’re tech savvy and quick to learn new platforms during our onboarding phase.
How do we communicate?
+
You can send your requests to our organisers via text, whatsapp, email, voice note, call…whatever is easiest for you. We then compile everything into a management tool called Trello. You can see see exactly where we ae and at what stage 24 hours a day and this will keep you inbox free. We can also schedule calls if and when needed. We mange your complete business and lifestyle organiser needs.
Is my data secure?
+
Absolutely. We use a password manager (LastPass or 1Password) to securely access your accounts without seeing your actual passwords. I am fully GDPR compliant and happy to sign a Non Disclosure Agreement (NDA) before we commence work. Many of our clients work in the legal sector where discretion is critical, so trust and confidentiality are built into everything we do.
Do you work on an hourly rate or a retainer?
+
We work based on how you want to, for the majority of clients our range of services provide a straightforward monthly fee for the work provided. If your workload is too much then we can always design a service for you, our concierge service is ideal way to get started. Need just a small job to get started – no problem we also offer hourly rates when required.
What happens if I go over my retainer hours?
+
We actually find counting hours for clients a bit old fashioned, it leaves you in the taxi with the meter running. Instead the majority of our workin inclusive of the monthly fee. Let’s take the stress out of your organiser needs, after all we are working for you. Simply sign up for services and let’s make a difference to you.
Are there any long-term contracts?
+
It’s a standard agreement is a rolling monthly contract with a 30 day notice period for cancellation. This gives us the flexibility to scale your support up or down as your business needs change.
